Shopify Support Packages
Expert Shopify support at your fingertips: on-demand access to your own dedicated team of local Shopify experts.
From $
60
/mo
+GST
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Package 1
Lite
$
60
/mo
+GST
Local support with ticket tracking and report.
Includes:
- Support ticketing system with local Aussie team
- Level 1 support with 5-day response time
Package 2
Standard
$
95
/mo
+GST
Faster support response time and uptime monitor.
Includes:
- Support ticketing system with local Aussie team
- Level 2 support with 3-day response time
- Website uptime monitor
- Domain management
Package 3
Premium
$
170
/mo
+GST
Fastest response time and priority development.
Includes:
- Support ticketing system with local Aussie team
- Level 3 support with 1-day response time
- Website uptime monitor
- Domain management
- Priority development
- Monthly website performance report
Package 1
Lite
$
65
/mo
+GST
Local support with ticket tracking and report.
Includes:
- Support ticketing system with local Aussie team
- Level 1 support with 5-day response time
Package 2
Standard
$
105
/mo
+GST
Faster support response time and uptime monitor.
Includes:
- Support ticketing system with local Aussie team
- Level 2 support with 3-day response time
- Website uptime monitor
- Domain management
Package 3
Premium
$
185
/mo
+GST
Fastest response time and priority development.
Includes:
- Support ticketing system with local Aussie team
- Level 3 support with 1-day response time
- Website uptime monitor
- Domain management
- Priority development
- Monthly website performance report
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Contains prices, detailed inclusions, and T&Cs for all packages.